Privacy Policy
Effective Date: 1 June 2026
Welcome to King Billy Casino ("we", "our", "us"). We are committed to protecting and respecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services in Australia.
1. Information We Collect
We collect personal information that you provide to us directly when you register an account, make deposits, request support, or participate in promotions. This information may include:
- Full name
- Date of birth
- Contact details (email address, phone number, postal address)
- Identification documents (e.g., passport, driver’s license) for verification purposes
- Payment information (e.g., credit/debit card details, bank account information)
- Account login details (username, password)
- Transaction history and gaming activity
We may also collect information automatically through cookies and similar technologies as described in our Cookie Policy.
2. How We Use Your Information
Your personal information is used for the following purposes:
- To provide and manage your account and services
- To verify your identity and prevent fraud
- To process deposits and withdrawals
- To comply with legal and regulatory obligations
- To communicate with you, including sending promotional offers and updates (with your consent where required)
- To improve our website, products, and services
- To conduct responsible gambling checks and support
3. Disclosure of Your Information
We may disclose your personal information to:
- Service providers and partners who assist us in operating our website and services (e.g., payment processors, identity verification providers)
- Regulatory bodies and law enforcement agencies as required by law
- Other third parties with your consent
All third parties are required to keep your information secure and confidential.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Despite these measures, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access and obtain a copy of your personal information
- Request correction of inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- Request deletion of your personal information, subject to legal and regulatory requirements
- Object to or restrict certain processing of your data
To exercise these rights, please contact us using the details below.
7. International Transfers
Your personal information may be transferred to and stored in countries outside Australia. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
8. Cookies
We use cookies to enhance your experience on our website. For more information, please see our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: +61 2 1234 5678
Mailing Address:
King Billy Casino
Privacy Officer
123 Casino Street
Sydney NSW 2000
Australia
